Job Title: MIS Executive

Vertical: UK Financial Customer Service

Work Setup: 100% onsite in Eton Centris, Quezon City

Work Shift: Shifting

Salary: Up to 20% hike from last drawn salary + 2400 allowance depending on experience 

Start Date: ASAP

Headcount: 1

QUALIFICATIONS:

Graduate of a Bachelor's Degree in:

o Statistics

o Mathematics

o Engineering

o Business Administration

o Information Technology

o Computer Science"

• 2–4 years of reporting/MIS experience in a BPO environment.

• At least 2 years supporting contact center or WFM operations.

• Experience with Excel-based reporting and dashboard creation.

• Knowledge of contact center/WFM metrics preferred

RECRUITMENT PROCESS:

Initial Interview-SVAR-L2 Interview: MS Teams-L3 Interview: MS Teams

Pre-Screening Notes:

Highest Educational Attainment:

How many years of experience do you have as an MIS Executive or Analyst in a BPO environment?

Years of experience in supporting contact center or WFM operations:

How much is your last drawn salary?

How much is your expected salary?

Are you amenable to working 100% on-site in Quezon City with a shifting schedule?

Can you start immediately?