• Handle medical billing and healthcare-related inquiries.

• Assist with billing discrepancies, payment concerns, and account-related queries.

• Review and resolve billing issues accurately and efficiently.

• Explain complex billing information in a clear and professional manner.

• Coordinate with relevant departments to resolve outstanding concerns.

• Maintain accurate records and documentation of customer interactions.

• Handle sensitive customer and healthcare information with strict confidentiality.

• Follow company policies, data privacy standards, and quality guidelines.

Qualifications:

• 1–2 years of experience in Medical Billing, Healthcare RCM, or Customer Support.

• Strong problem-solving and analytical skills.

• Excellent verbal and written communication skills.

• Ability to explain complex billing concepts clearly.

• Professional approach to handling sensitive and confidential information.

• Must be willing to work in Taguig.

Recruitment Process:

• Virtual and onsite recruitment processes are available.

• Candidates opting for the onsite process must walk in to proceed with their application.

• No-show candidates will not be processed for the onsite recruitment route.