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Job Title: SAP OTC Consultant - Lead
Shift: 2pm - 11pm (Mid shift)
Work setup: Hybrid (3x onsite) at Zuellig office, Paranaque
Required years of relevant experience: 5 to 10 years

 
For SAP SD/TM Application Support, He/She is capable of troubleshooting issues and provides appropriate resolutions on the production environment. He/She is handling user inquiries and answering how-to questions. He/She is responsible for completing routine and maintenance requests. He/She tracks, resolves
and closes service tickets per agreed service level agreements.

SCOPE OF WORK

Identify business needs, systems and requirements 
 Leads in identifying business needs and system requirements
 Leads in the in-depth analysis of the business requirements and systems specifications
 Conduct feasibility studies on proposed solutions
 Provide analysis to support the development of business cases
 Support the preparation of proposals for modified or replacement systems
 Conduct analysis on the risks and benefits for the proposed solutions

Analyse systems and propose solutions 
 Analyse systems and processes to identify enhancement opportunities to resolve system gaps
 Evaluate the ability of an existing system to support proposed changes and identify systems deficiencies and performance gaps
 Ensure proposed solutions and/or enhancements are aligned with user needs and requirements
 Identify and conduct feasibility analysis of proposed solutions and/or enhancements to systems
 Prepare proposals for proposed solutions and/or enhancements to systems

Design process model and authorization
 Document the new process and steps in the company’s modelling tool in accordance to the approved solution.
 Coordinate the required authorizations to the SAP Authorization and ABAP Team

Configure the system
 Document configuration in accordance to the approved solution
 Configure the SAP SD/TM system as documented
 Manage the transport request for the configuration
 Peer reviews configurations and transports of other team members

Develop functional specifications
 Leads in translating business requirements into functional specifications
 Document specifications and interfaces between legacy and new systems, and systems enhancements and detailed specifications

Manage the implementation of new solutions and/or enhancements
 Act as the liaison between users and SAP ABAP Team throughout the solution implementation cycle
 Develop test plans and test cases
 Support users on change control and systems updates and escalate issues to relevant team members for resolution
 Document post-test evidence of expected results or defects
 Coordinate training for new users
 Prepare progress reports and training documents
 Develop technical documentation of the design documents, coding documents and user manuals
 Coordinate User Acceptance Testing (UAT) and integration testing in accordance with the implementation plan
 Ensure adherence to the project plan to ensure deliverables are completed on time and in accordance with user and system requirements

Support on the activities and Computer System Validation documentation deliverables
 Assist on CSV ES/ER Risk Assessment and Functional Risk Assessment
 Create User Requirement Specification
 Create Data Migration Plan and Report
 Create Traceability Matrix and User Training Records
 Create SOPs for operational and retirement phases

Supports production incidents and requests
 Actively address the open incidents in the SAP SD/TM Support queue and ensure detailed updates, follow-up and resolution and closure as per agreed service level agreement.
 Assist business users on inquiries regarding the execution of order to cash and transportation processes.
 Complete routine and maintenance requests as per agreed service level agreement

Improves and optimize current process and solutions 
 Analyse and Identify opportunities that could improve process, system performance and cost efficiencies.
 Prepare proposals for process improvements and optimizations.

MINIMUM REQUIREMENTS:
• More than 4 years of university studies (BS in Computer Science or equivalent degree, with an appropriate major e.g.), or equivalent experiences in corresponding roles.
 Additional functional-specific qualification(at least 5 to 10 years of relevant
experience necessary)
 Experience in independent solution development and implementation (related to the respective domain area), with self-confidence in discussions and arguments with decision authorities
 Business-fluent English knowledge, in general and specific to the functional area on hand
 Having been a Product Team Member (PTM) with correspondingly deep functional and technical experience in a related domain (as Engineer, Specialist, Consultant etc.)

DOMAIN / PRODUCT-SPECIFIC SKILLS:
Minimum of 5 to 10 years of experience on SAP to support the following product teams:

SAP OTC Core & Transportation
 5 to 10 years of experience as SAP Sales & Distribution and LE - Transportation consultant having strong familiarity with the end-to-end process from order to cash up to transportation/dispatch:
o sales order management
o delivery Processing
o billing, e-invoicing, intercompany billing, DMS
o pricing
o output determination
o ATP, batch and serial management
o Returns handling
o Shipment costing
o SD and TM master data
o IDOC, BAPI, LSMW
o FIORI Apps
o Functional Specification creation for RICEFW
 Experience in SAP Vistex DMP (Data Maintenance for Pricing)
 Experience in FSCM (Credit Management)
 ABAP skills for functional is an advantage
 Familiarity on SD integration with other modules MM, FI or EWM
 has at least 2 SAP full cycle SAP implementations/roll-out experience, and troubleshooting skills for production support
 analytical, resourceful and can drive requirements gathering, process and solution presentation and discussion with regional teams and business stakeholders
 knowledge on Agile methodology is an advantage but not required

SAP OTC Digital Solutions
 5 to 10 years of experience in SAP Sales & Distribution with strong techno-functional skill and exposure on ABAP debugging, Odata, middleware/interfaces, Webservice (SPROXY, SOAP)

SAP OTC Automation (RPA/Workato)
 5 to 10 years of experience in SAP Sales & Distribution with strong techno-functional skill and exposure on BAPI/Odata/function module

PRE-SCREENING QUESTIONS: