Work Setup: Hybrid in Taguig and Mandaluyong Work Shift: Shifting schedule (depends on the assigned project) Location: Manila, Philippines

We are seeking Japanese native-level bilingual professionals to join a dynamic team supporting global operations. This role offers an opportunity to leverage your language expertise in a professional environment with comprehensive training provided.

Qualifications:

• Native-level Japanese speaker (speaking, reading, and writing required)


• Must possess JLPT N1 or equivalent JNAT certification (proof of certification required upon application)


• Strong written and oral English communication skills


• Proficient in MS Windows PC operations (e.g., using Outlook for emails, MS Teams for calls, taking screenshots, copy-paste functions)


• High learnability and trainability – willing to undergo 3 to 6 months of training


• Professional work ethic: punctual, attention to detail, accurate and quality-focused task execution, ability to self-check work, and follow standard procedures


• No technical experience required


• Currently located in or willing to relocate to Manila, Philippines


• Open to candidates already in the Philippines


• Stable employment history (not frequent job changes with less than 1 year per role)

Key Responsibilities:

• Update and maintain various systems/tools following standard processes


• Perform data entry, retrieve information, and audit own work for accuracy


• Conduct data verification and make necessary corrections


• Respond to information requests, escalate issues when needed, and compile research summaries


• File, archive, and retrieve electronic/paper documents


• Produce standard correspondence using templates, ensuring proper formatting, grammar, and punctuation


• Follow established policies, procedures, and methods


• Participate in process improvements, special projects, and become a subject matter expert on assigned processes


• Document new learnings and process changes in standard format


• May coordinate small team tasks or serve as a resource for junior members.

7 Key Screening Questions:

1. Do you have JLPT N1 or equivalent JNAT certification?


2. Are you a native-level speaker of Japanese with full proficiency in speaking, reading, and writing?


3. Do you have at least advanced proficiency in written and oral English?


4. Are you proficient in using MS Windows, including Outlook, Teams, screenshots, and basic document functions?


5. How many years of continuous employment have you had in your most recent role?


6. Are you currently located in the Philippines or willing to relocate to Manila?


7. Are you amenable to a hybrid work setup in Taguig/Mandaluyong with a shifting schedule?