Role Description

This is a full-time on-site role for a Transition Project Manager (Manager Expert). The Transition Project Manager will be responsible for overseeing the transition of projects from the development or implementation phase to operational status. This role involves coordinating activities across various teams to ensure a smooth handover and minimize disruption to services. The Project Transition Manager will lead the planning and execution of project transitions, ensuring that all project deliverables meet quality standards and are aligned with organizational objectives.

Work set up: Taguig, Philippines (100% onsite)

Work schedule: Mid-shift

Salary: Php 120,000 (max)

Non-negotiable Requirements:

• At least 2 years transition experience in Service Desk, Application Maintenance L2, and Systems Integration.

• Must have good grasp of IT Project Management to deliver successful end-to-end transitions/projects.

• Must have exposure to handling critical transition programs or working in multi-geographical environments.

• Critical Thinking and Negotiation Skills are required.

Other Requirements:

• Must be flexible and willing to work in varying shifts, night shift included.

• Experience must be results and service-oriented, and ability to move forward without complete information.

• Must be amenable to working on a mid-shift schedule but must be flexible when needed.

• Must be amenable to working onsite 2-3 days a week with a possibility of full onsite in McKinley, Taguig.

Duties and responsibilities:

• Strategy - Planning & Formulation: Provide inputs for customized client transition plans under their purview.

• Transition Financial Management: Control an engagement transition budget allocated, ensuring all activities defined in the project plan are done within the approved limits.

• Foster Transition Innovation & Excellence: Focus on continuous process improvement by identifying areas and participate in team and organization wide initiatives.

• Talent Management (People Mgmt.): Creates career development & succession planning and mentors key personnel in the practice.

• Transition Planning: Create a comprehensive plan covering timeline, resource allocation and budget; for respective transition project.

• Contract Management: Facilitate and drive the closure of all contractual documents related to transition.

• Resource Planning & Allocation: Facilitate short listing and selection of the most suitable transition resources.

• Project management of initiatives related to continuous improvement of processes, automation, promoting digitization and expense reduction initiatives.

• Work with clients to define and manage the scope, strategy, requirements, and implementation of projects.

• Ensure that assigned projects are completed within budgets and schedules while meeting client business objectives.

• Identify, analyze, mitigate, document, and control project risks.

• Develop and deliver budgets.

• Provide effective and regular communication within the project team, stakeholders, sponsors, and management.

• Manage client and team expectations and relationships.

• Identify resource needs for the project and establishes roles, expectations, and goals with team members.

• Conduct After-Action-Reviews.

• Stay current to market and industry trends through training, self-study, trade contact, and trade and industry conferences.