WE’RE HIRING | INSURANCE ACCOUNT – CUSTOMER SERVICE REPRESENTATIVE

Work Setup: Onsite

Schedule: Day shift

Basic Salary

PHP 18,000 – PHP 21,000

Qualifications

Completed at least 2 years in college, OR

K–12 / Senior High School Graduate with at least 1 year BPO experience

With good communication skills

Willing to work onsite

Able to work on a day shift schedule

Key Responsibilities

Handle inbound and/or outbound customer inquiries related to insurance policies

Assist clients with policy information, billing concerns, claims follow-ups, and account updates

Provide accurate and timely information while ensuring customer satisfaction

Properly document customer interactions in the system

Escalate complex concerns to the appropriate department when necessary

Maintain compliance with company policies and insurance regulations

Recruitment Process

Virtual Process Available

Walk-In Applicants Welcome

No-show for virtual or onsite process = No further processing