We’re looking for candidates with the following skills and experience for this role. Do you fit the profile? If you do, we’d love to hear from you! In adherence to Accenture’s process of Identity Verification, your resume or CV must include your photo to ensure the accuracy of your application.

RESPONSIBILITIES:

• Lead, coach, and develop AML and fraud analysts to meet productivity, quality, and SLA targets.
• Conduct regular one-on-ones, performance reviews, and feedback to drive continuous improvement.
• Identify training needs and partner with QC and Training SMEs to close skill gaps.
• Manage daily investigation workflows, including case allocation, prioritization, and review.
• Monitor team performance metrics and implement corrective actions as required.
• Ensure investigation narratives, dispositions, and SAR/STR recommendations meet regulatory standards.
• Maintain audit trails, escalation logs, and case documentation in line with policy.
• Partner with QC/QA teams to maintain acceptable error rates and investigation quality.
• Act as first point of escalation for operational issues, high-risk cases, and emerging risks.
• Escalate trends, control gaps, and material risks to Operations Manager or MLRO contacts.
• Support internal audits and maintain audit readiness.
• Collaborate with cross-functional teams to improve workflows, consistency, and efficiency.
• Participate in calibration and governance forums across delivery locations.
• Contribute to process improvements, including automation and analytics initiatives.

SKILLS AND QUALIFICATIONS:

• AML (anti-money laundering) profile
• With at least 5 to 7 years of relevant experience
• Required supervisory experience of 3–5 years’ experience
• Open for those applicants who are currently in Philippines and already have the right to live and work in this country are eligible for this role
• Must have no recent or active application with Accenture
• Should not be a job hopper who only works for less than a year per company