Location: EDSA Greenfield

Work Setup: Work From Home
Shift: Graveyard Shift
Salary: PHP 35,000 – PHP 40,000
Start Date: ASAP

Job Overview

We are looking for an experienced HR Technology Business Analyst with strong expertise in Workday EIB and HR systems support. The ideal candidate will be responsible for supporting HR technology initiatives, system enhancements, troubleshooting, testing, and process improvement activities in a fast-paced environment.

Candidates should have experience working with HR tools, strong analytical skills, and the ability to collaborate with both technical and business stakeholders.

Key Responsibilities

• Create, process, and support Workday EIBs

• Gather business requirements and support HR technology enhancements

• Assist in implementation, maintenance, and optimization of HR systems

• Troubleshoot HR tool issues and coordinate escalations when required

• Conduct User Acceptance Testing (UAT) for system updates and enhancements

• Document workflows, system processes, and technical requirements

• Collaborate with HR, operations, leadership, and technical teams

• Develop training materials and support end-user adoption of HR tools

• Drive continuous improvement initiatives related to HR technology

Required Qualifications

• Minimum 2 years of hands-on experience with Workday EIB

• At least 2 years of experience working with HR systems and tools

• Knowledge of software development lifecycle and QA testing concepts

• Strong analytical and troubleshooting skills

• Experience in technical documentation and workflow analysis

• Excellent communication and stakeholder management skills

Preferred Qualifications

• Experience in HR Technology or IT within a BPO or service-driven environment

• Ability to work in a fast-paced and global setup

• Strong problem-solving and process improvement mindset

• Passion for learning new HR technologies and systems

Important Notes

• Former employees of Teleperformance are not eligible for rehire, either directly or through a third party

• Immediate joiners are highly preferred

Pre-Screening Questions

1. What is your educational background?

2. How many years of experience do you have in HR systems and tools?

3. Do you have experience in HR Technology or IT within a BPO or service-driven environment? If yes, how many years?

4. What is your last drawn salary?

5. What is your expected salary?