Job Title: HR Business Partner

Work Setup: Hybrid (3x onsite per week) – McKinley Hills, Taguig

Salary: PHP 70,000 – 80,000

Schedule: Dayshift to Mid-shift

Headcount: 1

Non-Negotiable Qualifications

College graduate

At least 5 years of experience as an HR Business Partner or HR Generalist in a BPO working environment

Proficient in Excel (advanced formulas, macros, pivot tables) and knowledgeable in Power BI

No history of frequent job switching (avoid serial job-hoppers)

Must not be a current or former employee of CGI

No active or recent application with CGI

Position Overview

The Human Resource Business Partner (HRBP) serves as a strategic advisor to operations and support leaders, aligning people strategies with business goals to enhance performance, engagement, and retention. This role combines strong analytical capability with a people-first approach, leveraging Excel, Power BI, and data-driven insights to support decision-making and organizational effectiveness.

Key Responsibilities

Partner with leaders to identify workforce needs and develop HR solutions aligned with business goals.

Lead initiatives on employee engagement, performance management, and retention.

Analyze HR and operational data using Power BI dashboards, Excel reports, and macros to identify trends and improve workforce stability.

Collaborate with Recruitment, L&D, and Total Rewards teams on talent management and development.

Advise leaders on employee relations, conflict resolution, and compliance with labor laws.

Conduct skip-level meetings, focus groups, and pulse surveys to assess engagement.

Support leadership development and succession planning.

Drive continuous improvement and automation of HR processes and reporting.

Prepare HR reports and presentations for leadership and client reviews.

Required Skills & Experience

Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field

5+ years of HR experience in BPO or shared services

Strong understanding of BPO operations and workforce metrics

Advanced proficiency in Excel (macros, pivot tables, formulas) and Power BI

Strong analytical, problem-solving, and stakeholder management skills

Excellent communication and interpersonal skills

Ability to handle multiple accounts and thrive in a fast-paced environment

Pre-Screening Questions

How many years of experience do you have as an HR/HRBP in a BPO setup?

Rate your proficiency in Excel (macros, formulas, pivot tables) from 1–10.

Rate your proficiency in Power BI from 1–10.

What is your highest educational attainment?

What was your last drawn salary?

What is your expected salary?

Are you amenable to a hybrid setup in McKinley Hills, Taguig?

Can you start immediately?