Travel and Hospitality Specialist

Salary: ₱33,000–₱45,000 per monthIndustry: Travel and Hospitality

About the Role

We’re looking for a customer-focused Travel and Hospitality Specialist with at least two years of experience using a Global Distribution System (GDS). You’ll assist customers with travel arrangements and provide helpful, professional service throughout the booking process.

Key Responsibilities

• Handle travel inquiries and assist with bookings, changes, cancellations, and itinerary updates.
• Use a GDS to search, book, and manage travel arrangements.
• Provide accurate information about fares, schedules, availability, and booking policies.
• Resolve customer concerns and coordinate with relevant travel or hospitality providers.
• Maintain accurate booking records and follow service procedures.

Qualifications

• At least 24 months of GDS experience.
• High school or senior high school graduate.
• Strong communication and customer service skills.
• Comfortable working with booking systems and handling customer requests.
• Detail-oriented, reliable, and able to manage multiple tasks.

Salary range: ₱33,000–₱45,000, depending on experience and qualifications.