We are currently hiring for a health care support associate. This position is ideal for individuals who are passionate about customer service and patient support in a healthcare setting.

Role Responsibilities:

- Handle inbound and/or outbound patient calls

- Assist patients with inquiries, concerns, and service support

- Provide accurate information based on healthcare processes and guidelines

- Ensure proper documentation of patient interactions

- Maintain professionalism and empathy in all communications

- Support overall patient satisfaction and service quality

Qualifications:

- Must have 0–2 years BPO experience only

- Candidates with more than 2 years BPO experience will not be considered

- Open to fresh graduates or candidates with experience in any local or international voice account

- Good communication skills (written and verbal)

- Strong customer service and patient care mindset

- Must be comfortable handling calls

- Willing to work on a shifting schedule

- Must be willing to work on-site in Taguig City

- Age requirement: up to 50 years old

If you meet the qualifications, kindly send your resume for processing.