Gratitude Inc. is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and onshore.

We have urgent hiring for a Health Clinical Services Associate for our BPO Partner located in Cebu City.

• Work Setup: 6 months onsite; hybrid setup


• Schedule: Shifting

Qualifications:

• Bachelor’s Degree in a health/clinical related field with a minimum of 1 year experience working in a healthcare setting/environment such as Utilization Management Intake, Representative, Health Insurance Claims Processor or Health Outreach Specialist


• Excellent listening skills with ability to understand diverse accents and dialects of physicians/providers, their staff, and patients


• Proficient with the use of Microsoft Office 365 and work productivity/support tools


• Proficient data entry and computer skills with ability to navigate multiple programs/systems and learn additional computer programs as required to perform role


• Successful completion of Quality Documentation Specialist Program. Successful completion is defined as meeting minimum post-training knowledge assessment score(s) and competencies


• Demonstrated strong/expert customer service skills: ability to prioritize customer needs, action oriented and responsive

To apply, please submit your updated resume on this post and answer the pre-screening questions.

Further details will be discussed once invited for an interview.

Our recruitment team will reach out to you via WhatsApp or direct call once shortlisted.

APPLY NOW!