Qualifications

Must have:

• HR Generalist profile will do, but more strategic business partner rather than transactional HR with experience of 3 to 5 years

• Excellent Communication skills – especially for presentation/leadership meetings

• Comfortable in using Excel and PowerPoint

Good To Have:

• Project and stakeholder management

• From the same industry

Your role includes some or all of the following key responsibilities. You should review these in conjunction with career-level guidelines to gain a clear understanding of the expectations for your role.

Overall:

• Adapt, communicate and implement the strategic direction of all operations to ensure adherence to global policies and processes

• Define the operational framework for the GU delivery of People Service process support based upon the defined Business and HR Strategy

• Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology and maximization of workforce

• Provide feedback and input for improvement of all programs, processes and policies and accountable for driving consistent, standardized and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management.

• Work with the GU CoE Interlock process owners to improve the end-to-end HR delivery processes

• Ensure integration of GU People Services team with the Cross Business Service Delivery team and Field HR within the GU

• Serve as a main point of contact and manage relationships with stakeholder groups and key individuals

• Resolve any escalated issues and risks

• Facilitate teamwork and process integration across the team

• Lead team of People Advisors and Client Account HR Leads as required

• Ensure career planning and development for employees

• Design and implement local employee engagement and recognition programs for the DTE in line with the entity strategy

• Deliver employee Orientation and Integration

• Execute key HR processes within Field HR, i.e. performance management, exit management, grievance management and career moves through internal Role posting

• Coordinate, deliver, prioritize and manage escalation of all activities executed by the Location HR and People Advisor teams

• Ensure optimal deployment of Field HR talent across all Diamond/Global/Foundation clients and that the HR teams aligned with these clients are delivering services effectively

• Work closely with the GU People Programs Lead on programs and initiatives that are cross-DTE, and with the People Advisor team to ensure that processes and programs and driven out and implemented on the ground within the respective project sites

• Plan and deliver training, coaching and mentoring required to ensure that Field HR teams in each GU possess the capability and confidence to perform to the highest level

• May provide end-to-end service delivery of all Mobility Services at a global level and be accountable for the coordination, delivery, employee satisfaction, prioritization and escalation for HR activities related to mobility services at a global level