EXL Alabang – Customer Service Representative

Lightray Account

Schedule: Day shift

Experience Required:

- College undergraduate/graduate OR Senior High graduate with minimum 1 year BPO voice experience

- High School graduate with minimum 2 years BPO voice experience

- Strong English communication skills - verbal and written

- Customer service experience preferred

Compensation and Benefits:

- Competitive salary package with allowances

- HMO coverage on day 1 + dependent coverage upon regularization

- Government-mandated benefits: SSS, PhilHealth, Pag-IBIG

- 13th month pay and paid leaves

- Performance-based incentives and annual appraisal

- Fixed weekends off for day shift campaigns

Requirements:

- At least 18 years old

- Computer literate with good typing speed

- Willing to work onsite in Filinvest, Alabang

- Professional and customer-oriented attitude

Hiring Process:

Virtual interview 

- One-day hiring process for qualified candidates