WE'RE HIRING: DIRECTOR – PROCESS EXCELLENCE

Location: Manila / Metro Manila
Work Setup: Hybrid
Salary Package: ₱200,000–₱320,000
Shift: Graveyard / Flexible Shifting Schedule
Start Date: ASAP
Openings: 1

Key Qualifications

• Bachelor's in Computer Applications or a postgraduate certificate in Data Science and Business Analysis.
• Certified Lean Six Sigma Black Belt (CSSBB or equivalent) – Mandatory.
• 12–15 years of leadership experience in business analysis roles.
• 12–15 years of experience in business reporting and management within call center, BPO, or customer service industries.
• 8–10 years of data analytics experience.
• Expert proficiency in Microsoft Excel, Word, and PowerPoint.
• Excellent communication, presentation, business writing, process documentation, and training skills.
• Willing to work on a graveyard shift.

Recruitment Process

Validation → Zwayam Profile Creation → HR Interview → Hiring Manager Interview → Onboarding

Ready to lead process excellence? Apply now!

Pre-Screening Questionnaire: https://myglit.com/lateral/cref/3c8b71b33f

Please highlight your Black Belt certification, leadership experience, and data analytics achievements in your latest CV.