We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Representative for our International Voice Process. The ideal candidate will have at least 1 year of experience in the BPO industry and hold a college degree.

Responsibilities:

• Handle customer inquiries and concerns via phone, email, and chat in a timely and professional manner


• Provide accurate and efficient support for our international customers


• Document and manage customer interactions in our CRM system


• Meet or exceed productivity and quality standards


• Collaborate with team members and other departments to ensure customer satisfaction

Requirements:

• At least 1 year of experience in the BPO industry, preferably in an international voice process role


• College degree


• Excellent verbal and written communication skills in English


• Strong customer service skills and a passion for helping people


• Ability to multitask, prioritize, and manage time effectively


• Willingness to work in a flexible schedule, including night shifts

Salary and Benefits:

• Competitive salary range: 18,000-30,000 per month


• Paid time off and holidays


• Training and professional development opportunities


• Fun and supportive work environment

If you meet the requirements and are interested in this exciting opportunity, please submit your resume and a cover letter detailing your experience in customer support. We look forward to hearing from you!