• Answering phones to respond to all inquiries made by patients, vendors, insurance companies and other medical facilities.


• Re-scheduling patient appointments as required via telephone calls and written notification to patients.


• Taking clear and accurate messages on behalf of other departments.


• Responding to patient’s questions and needs by editing, canceling and re-scheduling appointment as necessary according to clinic protocols.


• Maintains a good working relationship and effective communication both within the department and with other departments for the benefit of the patient.

Qualifications

• Open to SHS/HS/College Grad and Undergrad


• With 1yr BPO Voice and International Experiences


• Preferably with healthcare exp but not required.


• Computer literate with an above-average typing speed.


• With excellent verbal and written communication skills.


• Thorough, with excellent listening skills.


• Ability to calm irate, anxious, or grieving customers.


• Capacity to navigate stressful situations with ease.

Job Types: Permanent, Full-time

Salary: Up To 33k Package