Customer Service Representative: Telco and BFSI

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Location: Alphaland, Makati

Salary: 20,000-30,000

About the Role

We are looking for a motivated Customer Service Representative to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving real business problems.

Responsibilities

Develop, test, and maintain reliable, scalable, and user-focused solutions.

Collaborate with product, design, and business teams to understand requirements and deliver outcomes.

Write clean, maintainable, and well-documented work following best practices.

Troubleshoot issues, optimize performance, and improve overall quality.

Track progress, communicate updates clearly, and contribute to continuous improvement.

Qualifications

High School Graduate

At least six months of relevant experience

Strong problem-solving skills and the ability to work independently and with a team.

Good written and verbal communication skills.

Skills

Strong foundation in role-relevant tools, platforms, and best practices.

Ability to plan, execute, measure, and improve work with attention to detail.

Good communication, ownership, collaboration, and time-management skills.

Benefits

Competitive compensation and growth opportunities.

Collaborative work culture with learning and development support.

Opportunity to work on meaningful products and business problems.

Work Environment

This role offers a professional, collaborative environment where team members are encouraged to take ownership, share ideas, and deliver high-quality work.