NOW HIRING: MULTILINGUAL KHMER (CAMBODIAN) SPEAKERS!

Work Setup: Onsite – Quezon City
Work Schedule: Shifting / Night Shift
Salary Package: PHP 60,946 – PHP 113,346 (Negotiable)
Sign-on Bonus: PHP 20,000 + Incentives
Headcount: 4 Openings
Availability: ASAP

Job Qualifications

- Open to candidates with or without BPO experience.
- Must be fluent and spontaneous in speaking Khmer (Cambodian).
- Ability to communicate effectively in a professional environment.
- Can understand complex conversations, including implied meanings and context.
- Working knowledge of English is required, as training and client systems are conducted in English.
- Previous collections experience is highly preferred but not required.
- Knowledge of the Order-to-Cash (O2C) process is an advantage.
- Must be eligible to work in the Philippines.
- Filipino and non-Filipino applicants are welcome.
- Non-Filipino applicants must have a valid working visa. Temporary Resident Visa (TRV) holders are also accepted.
- Must be available to start ASAP.

Key Responsibilities

- Handle inbound and outbound customer interactions professionally through phone, chat, email, and other support channels.
- Provide customer support in both Khmer and English.
- Assist customers with account inquiries, service requests, billing concerns, product information, and general support needs.
- Resolve customer concerns efficiently while ensuring a positive customer experience.
- Communicate clearly and professionally with customers from different cultural backgrounds.
- Accurately document customer interactions using company systems and tools.
- Meet quality, productivity, attendance, and customer satisfaction targets.
- Build customer trust and loyalty through excellent service and problem-solving.
- Perform other duties as assigned to support business operations.

Benefits

- PHP 20,000 Sign-on Bonus + Incentives
- Health Insurance
- Life Insurance
- Paid Training
- Free Parking
- Company Events
- Career Growth Opportunities
- Opportunity for Regular Employment

Interested Khmer-speaking candidates are encouraged to apply!