Job Title: Multilingual Language - Thai

Work setup: Onsite in Quezon City 

Work schedule: Shifting/ Night shift

Salary: 34,746 to 110,027.33 + 20,000 Sign-on Bonus + Incentives

Availability: ASAP

Heads: 20 

Target Start Date: September 2026

Job Qualifications:

- Open to candidates with or without BPO experience

- Speak fluently and spontaneously in the Thai language

- Use the language effectively in a professional environment

- Understand complex and extended conversations, including implied meanings

- Working knowledge of English is needed; training and client systems are in English

- The primary language for customer interaction remains the languages specified in the table

- Previous collections experience is highly preferred but not required

- Understanding of the Order-to-Cash (O2C) process is highly preferred but not required

- Candidate must be able to work in PH and with a valid working VISA

- Also accepts Temporary Resident Visa for non-Filipino applicants

- Eligible to work in the Philippines and available to start ASAP

Language Skills:

- Fluent in Thai

Responsibilities:

- Handle inbound and outbound customer interactions professionally through phone, chat, email, or other support channels

- Provide customer support in English and Thai Language

- Assist customers with account-related inquiries, service requests, billing concerns, product information, and general support needs

- Resolve customer concerns efficiently while delivering a positive customer experience

- Communicate information clearly, accurately, and professionally across different cultures and customer backgrounds

- Document customer interactions accurately using company systems and tools

- Meet quality, productivity, attendance and customer satisfaction goals

- Build trust and customer loyalty through exceptional service and problem-solving

- Perform other duties as assigned to support business and operational needs

Benefits:

- Company events

- Free Parking 

- Health Insurance

- Life Insurance

- Paid Training

- Promotion to Permanent employee