Job title: CRM Lead

Work set up:

Hybrid: Work On-site: 3-4 Days / Remaining day(s) can be WFH ( Manila (Eton Centris, Quezon Avenue, Quezon City)

Work shift: Night Shift / Graveyard

Experience: 5years+

Start date: TBD

Qualifications:

• Bachelor's degree

• Strong industry and product knowledge in Microsoft Dynamics CRM 365

• Good understanding of OO (Object Oriented) programming.

• Excellent knowledge of SOA-based architecture, REST/SOAP.

• Proficiency in C#, HTML, jQuery, JSON, JavaScript, JavaScript Frameworks, Model Binding, and Asynchronous programming.

• Good understanding of SSRS and CRM Reports

• Good understanding of integrations with Dynamics CRM

• Azure tools and technologies

• Power platform exposure is a must-have with strong experience in Power Automate, canvas app/Model-driven apps


Good to Have:

• MS Dynamics CE experience (Certifications a plus).

• Experience designing and implementing systems that integrate with .NET applications’ API.

• Proficiency in ASP.NET MVC framework and techniques.

• Skills in web services, XML, HTML5, SharePoint, SSIS, SSRS, MVC.

• Not a job hopper

• Must not be a present or former employee of Wipro


Responsibilities:

• Design and develop systems to support business and technical requirements in CRM platform

• Work with customer stakeholder to analyse business requirements, define functional specifications, and consult with clients on operational uses of the CRM platform

• Responsible for owning and delivering software enhancements, minor projects, defect resolutions and integration of features in Dynamics 365

• Minimum 5 years of experience in configuration and customization of Microsoft Dynamics CRM 365

• Identify design problems and devise elegant solutions across technologies. Take a user-centred approach and rapidly iterate.

• Experience in Agile development experience.

• Strong analytics and problem-solving skills, interpersonal and teamwork skills. Sensitive to working in a multicultural environment.

• Must have strong communication skills and be comfortable in liaising with client stakeholders

• Independently drive a team of developers to deliver the overall solution; Should have working knowledge leading offshore teams from onshore

• Ability to work effectively under stress and to juggle multiple priorities within tight deadlines.