CONSUMER BANKING RELATIONSHIP AGENT

Qualifications

- Minimum 6 months of voice account or customer service experience is required.

- BPO experience is required, specifically handling an international voice account.

- Candidates with contact center experience exclusively with local companies/accounts (e.g., GCash, local banks, or local telcos) are not qualified.

- Job hoppers are not qualified. Candidates must have a minimum of 1 year of tenure with each company.

- Open to graduates, undergraduates, and career shifters.

- Must have excellent conversational communication skills.

- Must be amenable to work 100% onsite in McKinley and follow a fixed night-shift schedule.

Salary Ranges

- 6 months experience: PHP 18,000 basic salary.

- 1–2 years experience: PHP 20,000–21,000 basic salary.

- 2–3 years experience: PHP 22,000–23,000 basic salary.

Additional Benefits:

- PHP 3,200 allowance.

- Joining bonus equivalent to one month's basic salary.

Recruitment Process

1. Send the screening notes (see below).

2. Validation.

3. Njoyn Registration.

4. Invite to virtual interview via MS Teams.

Screening Notes

Recruiters must include the following information with every CV upload:

1. Current Location:

2. Open To Work On Site? Yes Or NO (if NO, Will Be Rejected)

3. Total Years Of Work Experience (BPO And NON BPO):

4. Total Years Of BPO Experience:

5. Open To Shift Schedule? Yes Or NO (if NO, Will Be Rejected)

6. Previous Monthly Salary Package:

7. Expected Basic Salary:

8. Availability To Start:

IMPORTANT

STRICTLY NO SCREENING NOTES, NO VALIDATION!