Job Title: Application Support Engineer – Technology Architect (Microsoft Intune)

Location: Manila, Philippines

Experience: 5–7+ Years

Employment Type: Full-Time

Work Setup: Onsite

Shift: Rotational / Shifting

Role Overview

We are looking for an experienced Application Support Engineer – Technology Architect (Microsoft Intune) to design, implement, and support enterprise endpoint management solutions. The role focuses on Microsoft Intune, Microsoft Endpoint Configuration Manager (SCCM/MECM), Windows Autopilot, cloud-native device management, and Microsoft 365 integration. The ideal candidate will lead technical initiatives, provide architectural guidance, and ensure secure, scalable, and efficient endpoint management across the organization.

Key Responsibilities

Endpoint Management & Architecture

• Design and implement Microsoft Intune solutions.

• Develop cloud-native endpoint management strategies.

• Design tenant structure, device management policies, and group hierarchies.

• Implement Zero-Touch Provisioning using Windows Autopilot.

• Design application deployment, packaging, testing, and update processes.

SCCM / MECM Administration

• Design SCCM/Microsoft Endpoint Configuration Manager architecture.

• Plan site hierarchy and distribution strategy.

• Perform migration planning and gap analysis.

• Design task sequences and operating system deployment strategies.

Application Support

• Troubleshoot complex application and endpoint issues.

• Monitor system performance and recommend improvements.

• Ensure high availability and stability of enterprise applications.

• Develop operational procedures and technical documentation.

Leadership & Collaboration

• Act as the Subject Matter Expert (SME) for Microsoft Intune.

• Support technical teams through mentoring and knowledge sharing.

• Collaborate with cross-functional teams on enterprise technology initiatives.

• Participate in architectural planning and solution design.

Required Skills & Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field.

• Minimum 5 years of IT experience.

• At least 7 years of hands-on Microsoft Intune experience preferred.

• Microsoft Intune.

• Microsoft Endpoint Configuration Manager (MECM).

• SCCM.

• Windows Autopilot.

• Microsoft 365.

• Endpoint Management.

• Application Support.

• Device Management.

• Cloud Management.

• Application Packaging.

• Operating System Deployment.

• System Performance Monitoring.

• Troubleshooting.

• Technical Documentation.

• Strong analytical and communication skills.

Preferred Skills

• Azure Active Directory (Azure AD).

• Microsoft Entra ID.

• Endpoint Security.

• Cloud Architecture.

• PowerShell.

• Windows Enterprise Administration.

• ITIL.

• Automation.

• Endpoint Analytics.

Important Notes

• Onsite work setup.

• Rotational / Shifting schedule.

• Client details and compensation package will be discussed during the hiring process.

• Candidates should avoid duplicate applications if they already have an active application through another channel.

Application Process

To proceed with your application, please complete the application using the link below.

Application Link: https://myglit.com/lateral/cref/bd0e45077e