About the Role

We are looking for a skilled and motivated Client Services Agent (Urgently Needed) Taguig to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving real business problems.

Responsibilities

• Develop, test, and maintain reliable, scalable, and user-focused solutions.
• Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
• Write clean, maintainable, and well-documented work following best practices.
• Troubleshoot issues, optimize performance, and improve overall quality.
• Track progress, communicate updates clearly, and contribute to continuous improvement.

Qualifications

• Open to HS Graduate (old curriculum), SHS graduate, college undergraduate or graduate in a relevant field or equivalent practical experience.
•  MUST have 2 years of call center eexperience in a similar role.
• Strong problem-solving skills and the ability to work independently and with a team.
• Good written and verbal communication skills.

Skills

• Strong foundation in role-relevant tools, platforms, and best practices.
• Ability to plan, execute, measure, and improve work with attention to detail.
• Good communication, ownership, collaboration, and time-management skills.

Preferred Skills

• Experience with modern workflows, reporting, automation, and production-grade delivery.
• Familiarity with agile practices, documentation, and cross-functional collaboration.
• Ability to mentor teammates and contribute to process improvements.

Benefits

• Competitive compensation and growth opportunities.
• Collaborative work culture with learning and development support.
• Opportunity to work on meaningful products and business problems.

Salary ranges:

PHP 22,000-27,000 (with 2 years BPO experience, any account)

PHP 27,000-32,000 (with 2 years BPO experience in financial account or wealth asset management experience)

Work Environment

This role offers a professional, collaborative environment where team members are encouraged to take ownership, share ideas, and deliver high-quality work.

Equal Opportunity

We are an equal opportunity employer and welcome applicants from all backgrounds. All qualified candidates will receive consideration based on skills, experience, and role fit.

PLEASE INDICATE IN YOUR COMMENT SECTION FOR THE VALIDATION:

Current location:

Open to work on site? Yes or NO (if NO, will be rejected)

Total years of work experience (BPO and NON BPO):

Total years of BPO experience:

Open to shift schedule? Yes or NO (if NO, will be rejected)

Previous monthly salary package:

Expected basic salary:

Availability to start: