Role Overview:

We are seeking a Cash Application Analyst to process and apply customer payments accurately and timely. You will reconcile accounts, resolve cash exceptions, and support efficient cash flow management by reducing unapplied cash.


Key Responsibilities:


Process and apply customer payments received through ACH, Wire, Lockbox, and other payment channels.


Investigate unapplied or unidentified cash and perform payment research.


Perform account reconciliations and resolve short payments and discrepancies.


Collaborate with Collections, Billing, disputes, and customers to resolve payment exceptions.


Support month-end activities and maintain accurate transaction records.


Ensure compliance with SLAs, productivity targets, and quality standards.


Qualifications:


Bachelor's degree in Commerce, Finance, or Accounting – required.


2–5 years relevant experience in B2B Cash Application or AR posting – required.


Experience in cash application, bank reconciliations, payment research, and exception management in a high-volume environment.


Experience with ERP systems (NetSuite, SAP, Oracle, or similar) – preferred.


Exposure to AR tools is preferred.


Strong analytical skills, attention to detail, and proficiency in MS Office.


Strong and effective communication skills and ability to collaborate with internal and external stakeholders.