Requirements:

• Knowledge of learning and development best practices

• A proven track record of training program development and management

• Excellent leadership skills

• Excellent written and oral communication skills

• At least a bachelor’s degree in education, human resources, or a related discipline

• Hands-on experience using tools such as Articulate, Epiplex, Canva, Visio

• Working knowledge & experience of GDS(Sabre/Amadeus/Travelport, Apollo- any two)

• Experience in travel training of a minimum of 5 years (TMC preferably in-house/outsourced)

JD & Qualifications

• Ensuring strategic alignment of the training department with business goals

• Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance

• Identifying training needs by consulting with stakeholders and using needs assessments

• Developing and delivering training solutions that meet business needs

• Optimizing training processes for efficiency

• Selecting and managing resources, including working with internal employees to develop and deliver training

• Managing the technologies and technical personnel required to develop, manage, and deliver training