Gratitude India

BPO Hiring - Banking & Finance CSR - 1 Yr Exp - SHS / Undergrad

1 - 14 year(s)

Philippines - Manila (Eastwood quezon city, Makati, Pasig)

25000 - 26000 Thousand p.m

Job Description

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Role: Account Manager

Timings: Rotational Shifts (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Voice

Key Skills:

Business to Business (B2B)
Call Center
BPO Voice Process
International Call Centre
B2B.
Call Centre skills
International BPO

*JOB TITLE: BPO Hiring - Banking & Finance CSR - 1 Yr Exp - SHS / Undergrad - Apply Now*
Location: Philippines - Onsite | Work Setup: Shifting / Onsite

*ABOUT THE ROLE:*
We are hiring a *Customer Service Representative for our Banking & Finance account!* In this role, you will assist customers with their banking and financial concerns, ensuring accurate and timely resolution while delivering outstanding service.

*JOB DETAILS:*

Role: Banking & Finance CSR - 1 Year Experience
Location: Philippines - Onsite
Work Setup: Shifting / Onsite

*WHAT'S IN IT FOR YOU:*
- Competitive salary package - Industry-leading pay for Banking accounts
- Career growth and development opportunities - Advance your career in Finance BPO
- Collaborative and supportive work environment - Great team culture and training

*YOUR ROLE:*
- Handle inbound customer inquiries about bank accounts, transactions, and financial services
- Provide step-by-step assistance and resolve issues with professionalism and empathy
- Maintain confidentiality and handle sensitive information with care
- Properly document all interactions and comply with policies
- Work with support teams to ensure customer satisfaction

*WHO WE'RE LOOKING FOR:*
- SHS graduate or completed 2 years in college / university
- Minimum 1 year BPO experience is required
- Good to excellent English communication skills - Written and verbal
- Willing to work onsite
- Amenable to Banking and Finance account

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Norman Bogonko

Recruiter - Gratitude India

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Manila ,

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