IT Application Engineer – Physical Security Systems

Lenel OnGuard & Genetec Security Center SME | Makati, Philippines

Are you a hands-on IT Application Engineer with deep experience in enterprise physical security systems?

Here's an opportunity to work on mission-critical global security platforms, contribute to enterprise technology modernization, and help shape the future of integrated physical security solutions.

We are looking for an experienced IT Application Engineer – Physical Security Systems SME with strong expertise in Lenel OnGuard and exposure to Genetec Security Center.

Position Highlights

• Job Title: IT Application Engineer – Physical Security Systems SME

• Specialization: Lenel OnGuard / Genetec Security Center

• Location: Makati, Philippines

• Work Setup: Hybrid

• Shift: Night Shift (8:00 PM – 5:00 AM)

• Experience: 10+ Years

• Salary: PHP 128,000 – 131,400 per month

• Open Position: 1

Why Should You Apply?

• Work with enterprise-level physical security applications supporting global facilities.

• Gain exposure to Lenel OnGuard and Genetec Security Center modernization.

• Contribute to a major hybrid-platform transition strategy.

• Work across access control, video management, alarm monitoring, and identity integrations.

• Take ownership of critical application engineering, upgrades, integrations, and system reliability.

• Collaborate with global IT, cybersecurity, infrastructure, and security operations teams.

Your Key Responsibilities

• Deploy, upgrade, maintain, and modernize Lenel OnGuard and Genetec Security Center applications.

• Support enterprise physical security systems, including access control, video management, alarm monitoring, badge management, and visitor workflows.

• Configure and maintain application servers, databases, services, clients, and third-party integrations.

• Support the transition toward a hybrid OnGuard and Genetec operating environment.

• Perform system health checks, troubleshooting, log reviews, and root-cause analysis.

• Maintain technical documentation, architecture diagrams, migration plans, and operational runbooks.

• Collaborate with infrastructure, networking, database, cybersecurity, security operations, and vendor teams.

• Improve application stability, performance, security, and operational supportability.

• Support integration rationalization and modernization initiatives.

Required Technical Expertise

Lenel OnGuard

• Strong hands-on experience with Lenel OnGuard architecture and administration.

• Knowledge of Communication Server, Application Server, SQL Database, OpenAccess API, and DataConduIT.

• Experience with OnGuard 8.2 or later is preferred.

• Configuration of access panels, cardholders, badge types, alarm priorities, access levels, and security workflows.

• Troubleshooting application services, panels, databases, clients, and integrations.

Genetec Security Center

• Working knowledge of Genetec Security Center architecture.

• Exposure to Synergis (Access Control) and Omnicast (Video Management).

• Familiarity with Mission Control, ClearID, Data Exporter, Operations Center, AutoVu, and Sipelia.

• Ability to support Genetec configuration, administration, integration, and adoption activities.

Additional Technical Skills

• Microsoft SQL Server – backup, restore, performance tuning, and disaster recovery.

• Windows Server, IIS, Active Directory, service accounts, and certificate management.

• Networking: TCP/IP, VLAN, DNS, routing, firewalls, and load balancing.

• REST APIs, DataConduIT, and OpenAccess API integrations.

• Integration with access-control hardware, biometric devices, badge printers, cameras, and alarm panels.

• Cloud and hybrid hosting environments, including Azure or equivalent platforms.

• Security standards, TLS 1.2+, monitoring, and system resiliency.

Experience & Qualifications

• 10+ years of relevant experience in IT Application Engineering, Enterprise Application Administration, or Physical Security Systems.

• Strong hands-on experience with Lenel OnGuard.

• Experience supporting enterprise physical security environments.

• Understanding of access control, video management, alarm monitoring, and identity workflows.

• Experience with application deployment, upgrades, troubleshooting, and integrations.

• Ability to manage technical projects, system transitions, and stakeholder expectations.

• Strong analytical, communication, and technical documentation skills.

Preferred Certifications

• Lenel Certified Professional (LCP).

• Lenel Certified Expert (LCE).

• Genetec Security Center certification or equivalent hands-on experience.

Ideal Candidate Profile

We are looking for a technical specialist who can combine hands-on engineering expertise with solution design and technical leadership. You should be comfortable troubleshooting complex enterprise environments, collaborating with global teams, and contributing to long-term physical security platform modernization.

Candidate Pre-Screening Questions

1. Highest Educational Attainment:

2. Total years of relevant IT Application Engineering / Physical Security Systems experience:

3. Years of hands-on experience with Lenel OnGuard:

4. Experience with Genetec Security Center:

5. Briefly describe your relevant physical security system projects:

6. Last Drawn Salary:

7. Expected Salary:

8. Are you willing to work in a hybrid setup in Makati with a night shift (8:00 PM – 5:00 AM)?

9. Current Notice Period:

Important: Please ensure your latest CV clearly highlights relevant Lenel OnGuard and Genetec projects, technical contributions, enterprise deployments, upgrades, and integrations.

Ready to take your expertise to the next level? Apply now and be part of an enterprise physical security modernization journey!