B2B Sales Specialist

Job Summary

We are seeking a results-driven B2B Sales Specialist to support customer acquisition, retention, and revenue growth initiatives. The ideal candidate has experience in B2B sales, customer success, renewals, retention, or inside sales within a SaaS environment. This role requires strong relationship-building skills, a customer-centric mindset, and the ability to manage sales opportunities through the entire customer lifecycle.

Qualifications

Required

- College graduate in Business, Marketing, Communications, or a related field.

- At least 2 years of B2B sales or customer support experience.

- Minimum of 2 years of experience in one or more of the following:

  - Renewals

  - Customer retention

  - Inside sales

  - Customer Success

- Working knowledge of Customer Success principles and SaaS business models.

- Excellent communication, negotiation, and relationship management skills.

- Strong problem-solving and customer service orientation.

Preferred

- Experience using CRM platforms (e.g., Salesforce, HubSpot, Zoho CRM, or similar).

- Background in SaaS, technology, or subscription-based business environments.

- Experience managing customer accounts and driving revenue growth through upselling or cross-selling opportunities.

Skills & Competencies

- B2B sales expertise

- Customer relationship management

- Account retention and renewal strategies

- Pipeline and opportunity management

- SaaS product understanding

- Data-driven decision-making

- Time management and organizational skills