Job Title: Associate IT Analyst (Software License and IT End User) 

Work Location: ADB Office Mandaluyong

Shift: Day shift (8am – 5pm)

Work Set-up: Hybrid (3x reporting on site per week)

Salary range: 75,000

 

Scope of Work/Responsibilities:

Specific tasks and service requirements required on a daily basis. 

Primary Responsibilities: 

• Agency personnel should act as an IT asset management process owner with a specialized focus on software asset and end user hardware asset management.  

• Serve as custodian of the ITAM processes and manage asset inventory including the software license register and updating the Software Asset Management Process documentation.  

• Collaborate with IT stakeholders to optimize the IT asset management lifecycle, minimize compliance risks, manage renewals and achieve cost savings.  

• Identify and implement continuous improvement initiatives for IT asset management in terms of people, processes & tools.  

• Support on other ADB activities pertaining to IT asset management as required by the Supervisor. 

 

Software: 

• Collaborate with IT stakeholders on initiating and reviewing software request for proposals and quotations to meet IT demand.  

• Manage contracts and relationships to maximize value creation and costs for software licensing, maintenance, and subscription offerings. 

• Maintain software license tracker. Ensure completeness of license information in the database such as, but not limited to, license owners, licensing agreements, costs and license types. 

• Support the drafting and updates to the Software Asset Management Process documentation. 

• Support with submitting information in response to audit and compliance questions on asset management processes.  

• Monitor licenses by performing periodic reconciliation of license entitlements vs. utilization. Establish adequate procedures for license inventory/count.  

• Facilitate discussions with the software vendor to understand licensing agreements during license renewals. Ensure that any concern on licensing encountered by ADB are clarified with the software vendor. 

• Produce regular reports or dashboards on the status of the software licenses, including license utilization trends. 

• Coordinate with software vendors to schedule refresher training and to explore new features or upgraded versions. 

• Facilitate software and IT end-user equipment contract administration, maintenance renewals, acquisition, and lifecycle planning and costing. Ensure license owners are notified timely 90 days before the license expiration.  

• Identify savings opportunities for renewals, software licensing, and services. Work with Budget, Procurement and User Services teams and license owners to obtain identified savings. 

 

Hardware: 

• Facilitate end-user IT asset inventory tracking, reconciliation and cleanup in ITAM database (i.e., ServiceNow) and other asset management tools as required.   

• Prepare asset inventory status reports and presentations on the Asset Cleanup process and periodic reports to ADB Asset Tribe. 

• Collaborate with IT stakeholders and vendors on asset tracking and recording. 

• Review and update processes on IT end user equipment processes throughout the 

• asset lifecycle stage covering planning, procurement, deployment, maintenance, inventory and disposal. 

• Perform initiatives around improving the use of IT end user assets.  

• Support end-user IT asset management tasks necessary for operations such as physical asset inventory inspection/count, monitoring of shipments to field offices, or any asset task as required. 

 

Education and Work Experience:

• Bachelor’s Degree in Business, Finance, Information Technology or a related field 

• At least five (5) years working experience on IT asset management 

 

Technical Knowledge 

• Experience in writing or developing technical documentation or process maps 

• Experience interpreting licensing terms and conditions. 

• Experience in physical asset inventory count or audit and reconciliation 

• Experience in productivity tools like MS Excel, etc. 

 

  Tools/Software 

• Experience in the use software license monitoring and IT equipment or asset mgt tools 

• Experience in implementing or managing software and equipment acquisition, maintenance, renewals and lifecycle planning and costing 

• Preferably with experience in IT Asset Management and Discovery Tools Certification (if applicable) 

• Possessing relevant certification (i.e., IAITAM) or working towards one, an advantage 

• Should be amenable to work on a hybrid  set up in Mandaluyong

• Must not be a job hopper who only works for less than a year per company