We are seeking a strategic, highly organized professional with exceptional communication, research, and multitasking skills to manage Knowledge Acquisition (KA) and Knowledge Transfer (KT) for a fast-paced account.

Key Responsibilities

• Knowledge & Training Management: Oversee end-to-end onboarding, OJT, Go-Live governance, and continuous refresher training.

• Stakeholder & Client Collaboration: Align with clients and stakeholders to document processes, host calibration sessions, and drive action items.

• Compliance & Administration: Streamline policy updates, maintain training data, and ensure strict compliance with regulatory guidelines.

• Performance & Metrics: Coach trainers and policy specialists while owning Knowledge Management and business performance metrics.

Qualifications

• Bachelor’s degree.

• 3+ years of experience as a Trainer (Social Media experience preferred; open to other industries).

• Stable job history (not a job hopper).

• Amenable to mid-shift/shifting schedules onsite in Quezon City.

To Apply

Please include answers to the following Pre-screening Questions in your application comment:

1. Years of relevant Training experience?

2. Line of business handled (e.g., Social Media)?

3. Last drawn and expected salary?

4. Availability for shifting/onsite work in QC?

5. Notice period/earliest start date?