Job Summary: As an Asset Servicing Vice President within the Wealth Management Operations team, you will collaborate with global business and client-facing teams to efficiently manage corporate and class actions across various markets. You will drive strategic projects and shape the future of Operations, ensuring business activities are conducted efficiently, controlled, and timely by understanding, reviewing, and implementing processes, systems, and procedures in a growing business with complex product offerings. This position is crucial for seamless asset servicing execution, emphasizing leadership, operational excellence, and technological innovation to enhance service delivery and drive digital transformation.

Job Responsibilities:
ØManage the day-to-day operations of the Asset Servicing team for the JP Morgan Wealth Management business, including performance management, staff development, training, operational controls, and adherence to policies and procedures.
ØHandle the entire life cycle of corporate actions, ensuring accurate and timely processing to meet client and regulatory requirements.
ØOversee all aspects of class actions, from initiation to resolution, ensuring compliance and optimal outcomes for clients.
ØCollaborate with Client Services, Bankers, Treasury Services, and other Operations organizations to enhance client experience.
ØDrive the transformation agenda and work with global teams such as Technology and other transformation groups.
ØLead through effective communication, influence, and people management to drive results.
ØOperate effectively in a high-volume, rapid-paced, deadline-oriented environment, manage KPIs to ensure quality and timeliness, and make data-driven decisions for enhanced client experience.
ØProactively manage escalations related to delivery issues, promote process improvement ideas, share best practices, manage risk, identify issues, and escalate as necessary.
ØCreate an effective control environment within the team, assist in developing, implementing, and periodically performing key controls, and establish effective partnerships with onshore leads/stakeholders through proactive communication, business reviews, and governance models.

Required Qualifications, Capabilities, and Skills:
ØGraduate Degree.
ØAt least 12 years of experience in Financial Services, Operations, or management in Investment Banking Wealth Management.
ØProven track record of effective leadership relative to strategic change management and process re-engineering, including technology-driven projects.
ØStrong ability to build relationships with and influence colleagues, business leaders, and functional partners.
ØStrong industry experience with an understanding of standards and practices in wealth management operations.
ØHighly motivated individual with strong people management skills, problem-solving, and decision-making abilities.

Preferred Qualifications, Capabilities, and Skills:
ØSecurities Operations experience is preferred.
ØExperience with strategic change management and process re-engineering.
ØStrong analytical skills with high accuracy and attention to detail.
ØExcellent communication skills with an aptitude for decision-making and problem-solving.
ØExperience with technology-driven projects and tools such as Alteryx, Signavio, and Tableau.
ØAbility to challenge the status quo and express opinions confidently.
ØMBA or other postgraduate degree is a plus.