*Job title:* Reports Analyst

*Work setup:* Hybrid in Manila

*Work schedule:* Graveyard Shift

*Salary budget:* PHP 35,000 to 49,000 package

*Start date:* ASAP

*Headcount:* 3

*Qualifications:*

*Required:*

- Candidate must possess at least a bachelor’s or college degree (Bachelor of Science, Computer Science).

- Minimum of 1-3 years’ working knowledge and technical understanding of business reporting and management principles, concepts, and practices within the call center, business process outsourcing or customer service industry.

- 1.5-2 years of data analytics experience required.

- Deep to Expert Knowledge in the following : Microsoft Excel, MS Word, and MS PowerPoint.

- Excellent written and verbal communication skills, including face-to-face presentations.

- Experience in business writing (process documentation) and providing training based on your documentation.

*Recruitment Process:*

- Validation

- Zwayam profile creation

- HR Interview

- Hiring Manager Interview

- Onboarding