Inside Sales Assistant Manager

• Proactively engage prospective and existing customers to identify sales opportunities, recommend solutions, and close deals.

• Achieve individual and team sales targets, revenue goals, and productivity metrics.

• Maintain a healthy sales pipeline through lead generation, follow-ups, and opportunity conversion.

• Identify opportunities to increase sales, improve profitability, and grow existing customer accounts.

• Use sales data and market insights to improve conversion rates and business performance.

2. Team Leadership and Management

• Lead, coach, and motivate the inside sales team to achieve business objectives.

• Monitor team performance, productivity, and sales targets.

• Provide regular feedback, coaching, and guidance to improve sales effectiveness.

• Support team members in handling customer objections, escalations, and complex sales situations.

3. Account Management and Customer Relationships

• Build and maintain strong relationships with existing customers to improve retention and satisfaction.

• Understand customer business needs and recommend relevant products and services.

• Manage customer inquiries, complaints, and escalations to ensure timely resolution.

• Develop account plans and sales strategies to maximize portfolio growth.

• Identify cross-selling and upselling opportunities within the assigned customer portfolio.

4. Sales Pipeline Management and Reporting

• Monitor sales activities, pipeline progress, and opportunity forecasts.

• Maintain accurate customer records, sales interactions, and opportunity details in CRM systems.

• Prepare regular sales performance reports and track revenue, profitability, and customer satisfaction metrics.

• Collaborate with internal stakeholders and business development teams to qualify leads and support sales initiatives.

Required Qualifications

• Bachelor's degree or equivalent practical experience.

• 3–5 years of experience in Inside Sales.

• At least 3 years of experience leading or managing a team.

• Strong experience in sales execution, account management, and customer relationship management.

• Proven track record of achieving sales targets and driving revenue growth.

• Excellent communication, negotiation, problem-solving, and leadership skills.

• Experience with CRM systems, sales reporting, and pipeline management.

• Willingness to work in a hybrid setup in Makati City with a shifting schedule.

• Immediate joiners preferred.

What We Offer

• Competitive basic salary and additional allowances.

• Comprehensive health insurance coverage.

• Generous paid time off and holiday leave.

• Career development and advancement opportunities.

• Collaborative and inclusive work culture.

• Modern and well-equipped work facilities.

Pre-Screening Questions

1. How many years of Inside Sales experience do you have?

2. How many years of experience do you have leading or managing a team?

3. What is your last drawn salary?

4. What is your expected salary?

5. Are you amenable to working in a hybrid setup with a shifting schedule in Makati City?

6. This is an urgent requirement. Can you join immediately?