Gratitude India

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(179224) Team Leader - UK Financial Collections | Onsite Quezon City

2 - 4 year(s)

Philippines - Manila (Ortigas, Fairview Quezon City, Diliman quezon city)

Job Description

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Role: Team Leader

Timings: UK Shift (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Voice

Key Skills:

Customer Service
bpo
General customer service
Bachelor degree
NUMERICAL SKILLS

Qualifications:
• Bachelor's Degree
• Minimum of 2 years work experience collection operations and Team Handling Exposure to UK/US/AU Banking / Collections
• Sound Knowledge about banking domain and understanding of the process and bucket flows
• Experience in collections team management and familiar with the data and reports pertaining to collections
• Understanding of banking terminologies, guidelines and laws.
• Excellent oral and written communication and listening skills
• Not a job hopper

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Deborah Shofolabo

Recruiter - Gratitude India

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