Job Title: Reports Analyst

Work Setup: Hybrid (Manila)

 Work Schedule: Graveyard Shift 

Start Date: ASAP 

 Qualifications

Required:

* Candidate must possess at least a bachelor’s or college degree (Bachelor of Science, Computer Science).

* Minimum of 1–3 years’ working knowledge and technical understanding of business reporting and management principles, concepts, and practices within the call center, business process outsourcing, or customer service industry.

* 1.5–2 years of data analytics experience required.

* Deep to expert knowledge of the following:

    * Microsoft Excel

    * MS Word

    * MS PowerPoint

* Excellent written and verbal communication skills, including face-to-face presentations.

* Experience in business writing (process documentation) and providing training based on your documentation.

 Recruitment Process

* Validation

* Zwayam Profile Creation

* HR Interview

* Hiring Manager Interview

* Onboarding