JOB TITLE: Security Support Engineer

WORK SET UP: Onsite in Manila

WORK SHIFT: Shifting schedule

Salary budget: Negotiable

Job Responsibilities:

Ideal candidates should possess a strong foundation in Cloud computing, cloud security principles, and cloud identity management, with a specific emphasis on GCP. 

They should be adept at troubleshooting cloud security-related issues, analyzing logs, and providing expert support for various security tools and technologies. 

The ideal candidate will have a focus on troubleshooting, communication, and technical expertise, with a solid baseline in cyber security concepts and practical skills.

Technical Skills:

● Access Policies & IAM: A clear understanding of access policies, service accounts, and how the

GCP management console works.

● Identity and Access Management (IAM): Strong understanding of IAM roles and policies within GCP.

● Cloud Computing: Solid understanding of cloud providers, specifically Google Cloud Platform (GCP), including core services.

● Security Protocols: Knowledge of security best practices for securing cloud resources and experience with Networking concepts, protocols, and services, e.g. SSL, TLS, HTTPS, TCP, UDP,VPN, Firewall.

● Networking Troubleshooting: Good networking troubleshooting background (especially for VPC-SC and IAP troubleshooting). Experience in solving VPN, VPC, and public/private networking issues.

● Log Analysis: Proven ability to analyze logs for security-related issues and identifying patterns.

● Experience with monitoring and logging tools such as Cloud Logging, Cloud Monitoring, Datadog, Prometheus stack, and Grafana for troubleshooting and performance analysis.

● Operating Systems: Proficiency with Linux and Windows.

● Scripting: Familiarity with basic scripting for configuration and troubleshooting.

● Security Tools: Familiarity with security tools within GCP (e.g., Cloud KMS, Security Command Center).

● Version Control: Hands-on experience with Git

Job Qualifications:

● IT Experience: 3+ years of experience in IT, including infrastructure, security, and networking.

● Cloud Deployment (Plus): Experience building GCP-based deployments which will necessarily require IAM knowledge.

● Troubleshooting Experience: 3+ years of experience in troubleshooting, diagnosing, and resolving complex issues.

● Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues.

● Open for those applicants who are currently in Philippines and already have the right to live and work in this country are eligible for this role.

Certifications:

● Google Cloud Associate Cloud Engineer (ACE) certification is required.

● Google Cloud Certified Professional Cloud Architect (PCA) certification is desired.

● Equivalent Cloud Certifications are desired.