Brief description:

• Daily monitoring of the assigned tasks and milestones

• Manage volumes of projects and data in varying stages of progression.

• Support Client’s Sales Team and their efforts to sell products, subscriptions, and solutions to end customers.

• Provide subject matter expertise & leadership while giving resolutions for complex issues.

• Interacting and following up with stakeholders to resolve issues.

• Complying with customer contract requirements.

Experience required:

• Any bachelor’s degree and postgraduate from a recognized institution.

• 3-5 years experience in a similar role in a BPO environment.

• Proficient in MS Tools and systems

• Hands-on experience in working on PMO-related activities

• Strong understanding of Spend management, Software Buying processes.

• Good knowledge of MS products

Skill sets:

• Good understanding of Project Management Operations and Sales support processes.

• Good written & oral communication skills.

• Strong Analytical & interpersonal skills.

• Strong troubleshooting and diagnosis skills

• Experience in creating knowledge base would be an advantage.