Job Highlights


Working Abroad in a Multi-Cultural & International Company
Young, energetic, and supportive team!
Attractive Salary and Incentives

Company: Teleperformance Malaysia
TP Code: JS-J001-TI-CSS-MN
Job Title: Customer Success Specialist – Native Taiwanese
Location: George Town, Penang
Shift: 5 working days (rotational shift)

*Bachelor’s Degree or at least Diploma or equivalent in any discipline.


*Minimum 6months to 1 year experience in call centre


*Fluent in Mandarin, and English Language proficiency (reading, writing, speaking and aural comprehension)


* Ability to handle queries and objections in a professional manner.

* 
Passionate about communication and interacting with people is key to success in this role.
*Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations.


*Customer Service orientation.


*Minimum typing speed of 40wpm with a 90% accuracy score.
Computer literate and fully conversant in Microsoft Windows and Microsoft Office

*Freshers or Experienced Taiwanese resources


With good English Level B2