Job Title: Customer Service Executive – Native Japanese Speaker

Location: Ara Damansara, Malaysia (Onsite)

Work Schedule: 24/7 Rotational Shift (8 hours + break)

Employment Type: 2-Year Renewable Contract

Role Overview:

We are looking for Native Japanese-speaking Customer Service Executives to join a dynamic support team serving customers based in Japan. This role involves handling inquiries and resolving customer concerns through multiple communication channels, ensuring a high level of service excellence and customer satisfaction.

Qualifications:

Benefits:

Comprehensive relocation support (work permit, flight, accommodation), insurance coverage, paid leaves, shuttle services, and additional learning opportunities.

Note: Applicants must submit both English and Japanese CV and typing test results as part of the application process.