Customer Service Professional - Telco (Local Mandarin/Global English - India)

Job Opportunities:

1. Customer Experience Professional (Local Mandarin)

   - Location: Kuala Lumpur

   - Start Date: February 11, 2024

   - Salary: Basic - 4000MYR + Housing allowance 200MYR + KPI allowance up to 300MYR + Night shift allowance up to 320MYR

   - Responsibilities: Deliver exceptional customer service, understand customer needs, improve customer experience, ensure customer satisfaction, collaborate with cross-functional teams.

   - **Requirements:** 1 year Telco Customer Service experience, excellent communication skills, problem-solving abilities, familiarity with customer experience tools.

2. Customer Experience Professional (Global English - India)

   - Location: Kuala Lumpur

   - Start Date: February 11, 2024

   - Salary: Basic - 4000MYR + Housing allowance 200MYR + KPI allowance up to 300MYR + Night shift allowance up to 320MYR

   - Responsibilities: Deliver exceptional customer service, understand customer needs, improve customer experience, ensure customer satisfaction, collaborate with cross-functional teams.

   - Requirements: 1 year Telco Customer Service experience, excellent communication skills, problem-solving abilities, familiarity with customer experience tools.

Additional Benefits for Indian Candidates:

- Relocation flights will be paid by the company

- No charges involved in the relocation process

- Must have a valid passport (14 months and beyond)

- Immediate joiners preferred

How to Apply:

Send your application to daniel.mwai@gratitudeindia.com.

*Note: The positions are open only for Indian and Mandarin-speaking candidates. Apply only if you meet the job JD.