Job Title : Customer Service Executive (E-Hailing & Delivery Project Malaysia Market)

Qualification: Completed with SPM, UEC, ICGSE certificate  

Language: English Speaking (Read, Write & Speak)

Salary - 2100 MYR Basic + Allowance 700 MYR

Language Bahaha 

Salary RM 1900 basic + 700 RM allowance 

Location - Johor Bahru 

Job Description: 

 -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA. 

-Proficiency in English Communication (Speak, Read, Write)                                                                     

 -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products. 

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA. 

Working days- 6

Shuttle service provided- Yes

Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25  

Working Shift - 24 Hours Rotational

(Compulsory working on Public Holidays and Weekends) 

Interview mode- Walk in / Online