Job Title : Customer Service Executive

Qualification: Completed with SPM, UEC, ICGSE certificate  

Language: Mandarin, Cantonese & English

Salary - 3000 MYR plus Allowance upto 700 MYR for Mandarin plus English Speakers

Joining Bonus - Upto 5000 MYR.

DOJ: 3rd, 10th and 31st July

Location - Johor Bahru & Ara Damansura

Job Description:

 -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.

-Proficiency in English Communication (Speak, Read, Write)                                                                      -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products.

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.

Working days- 5.5 / 6

Shuttle service provided- Yes

Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25  

Working Shift  - 24 Hours

(Compulsory working on Public Holidays and Weekends)

Interview mode- Walk in

Attraction: 1 month Accommodation Provided For Outstation * Upon request, with 6-month(s) services bond