Gratitude India

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Associate Customer Support

1 - 3 year(s)

Malaysia - Johor

Job Description

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Role: Appeals Support Executive

Timings: Flexible (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Voice

Key Skills:

.NET

We are looking for an Associate Customer Support professional to provide excellent customer service by responding to customer inquiries through phone, email, or chat. The role involves resolving customer issues, processing requests, maintaining accurate records, and ensuring a positive customer experience. The ideal candidate should have strong communication skills, problem-solving abilities, and the ability to work effectively in a fast-paced environment while meeting service quality and performance targets.

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Jesse Emoghware

Recruiter - Gratitude India

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Johor ,

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