Job Description

We are seeking an experienced Senior Playout Operator to support broadcast playout operations, ensuring accurate playlist validation, timely material delivery, and uninterrupted TV transmission. The successful candidate will provide operational oversight, guide team performance, manage escalations, and drive continuous process improvements.

Job Details

• Location: Bangalore

• Experience: 7+ years in Broadcast Playout Operations

• Work Schedule: Rotational shifts covering EMEA business hours up to 21:00 CET, including weekend on-call duties

Requirements

• Minimum 7 years of practical experience in broadcast playout operations.

• Associate degree or equivalent relevant experience.

• Strong logical problem-solving skills and technical aptitude.

• Knowledge of media and audio formats, as well as media transport methods.

• Excellent communication and stakeholder management skills.

• Strong writing skills, including operational guides and formal communications.

• Understanding of modern technical concepts and engineering practices.

• Familiarity with monitoring and performance tools such as HP OpenView, Nagios, Catchpoint, Datadog, New Relic, or AppDynamics.

Key Responsibilities

• Validate TV playlists and broadcast materials, identifying and resolving scheduling or content issues.

• Oversee daily playout activities and ensure timely, accurate delivery of broadcast materials.

• Monitor operational performance, maintain accurate logs, and report SLA status.

• Provide accurate operational reports and updates to senior management and broadcast partners.

• Supervise team activities, review performance, and provide guidance and feedback.

• Manage escalations involving missing or incorrect materials and scheduling issues.

• Support process changes and lead improvement initiatives, measuring their impact and value.

• Provide management coverage in the absence of the Playout Manager.

Other Details

• Strong stakeholder coordination and the ability to manage internal and external relationships are essential.

• A proactive approach to innovation, operational excellence, and continuous improvement is expected.

• Candidates should be comfortable supporting rotational schedules and weekend on-call requirements.