Team Member - Collections

Language Required: Dutch

Experience Required: 1-3 years

Band: BPO 1/2 (up to 6 LPA)
Location: Gurgaon


100% WFO and 24x7 shifts including night shifts applicable by default.

Excellent verbal and written Dutch language along with English skills.

Prior International voice experience – B2B/B2C Collections.

Calling for payment on overdue invoices for buckets in scope

Doing maintenance on the account

Handling accounts / payment queries from accounts payable team

Interaction with other teams - billing, originations etc.

Payment application

Handling disputes and resolution

Invoice reconciliation - Credit rebills, Invoice splitting, PO change, Adjustments as per scope.

Basic Excel based reporting and analysis on assigned inventory

Daily task list wrt regular TCS activities


**PAN and DOB are required to create an employee profile in the database.**