Role: Sourcing & Procurement – Team Leader / SME

Location: Bangalore
Experience: 6–10 Years
Band: BPO 3/4
Salary: Up to ₹12 LPA
Job Code: 432218
Process: Sourcing & Procurement Operations

Job Overview

We are hiring an experienced Sourcing & Procurement Team Leader / SME to manage procurement operations and lead a team of 10–15 members. The ideal candidate should have strong knowledge of sourcing and procurement processes, supplier management, contract administration, and process governance. The candidate will be responsible for ensuring smooth day-to-day operations, meeting SLAs, driving process improvements, and maintaining strong client and supplier relationships.

Key Responsibilities

• Manage a team of 10–15 members, including recruitment, training, performance management, and attrition management.

• Oversee day-to-day sourcing and procurement operations and ensure timely delivery against defined SLAs.

• Manage process metrics, quality standards, and operational performance.

• Handle domestic and international supplier and customer interactions.

• Resolve queries and escalations from requesters and suppliers.

• Manage contract and catalog creation, administration, and compliance monitoring.

• Support category management teams with administrative activities, spend consolidation, and purchase order reviews.

• Identify process exceptions and ensure timely resolution.

• Implement process controls, quality plans, and risk mitigation initiatives.

• Ensure robust governance, compliance, and operational controls.

• Identify potential operational risks and develop appropriate mitigation plans.

• Coordinate with client stakeholders to understand and fulfil delivery requirements.

• Drive continuous process improvement and operational efficiency.

Required Skills

• Strong understanding of Sourcing and Procurement processes.

• Previous experience as a Team Leader or SME in Sourcing & Procurement operations.

• Experience managing domestic and international suppliers/customers.

• Knowledge of ERP tools such as Oracle, Coupa, and SAP.

• Proficiency in MS Office.

• Excellent verbal and written communication skills.

• Strong team leadership and people management abilities.

• Good analytical, problem-solving, and decision-making skills.

• Strong stakeholder management, collaboration, and influencing skills.

• Result-oriented approach with a focus on quality and SLA delivery.

Educational Qualification

• Minimum 15 years of regular, full-time education (10+2+3).

Important Eligibility Criteria

• Ex-TCS employees are not eligible to apply.

• PAN Card and Date of Birth (DOB) are mandatory for candidate profile creation and registration in the recruitment portal.

Interested candidates with relevant Sourcing & Procurement Team Leader / SME experience can apply.