RESPONSIBILITY

1. Driving high performing teams

2. Analyzing &; reporting key contractual metrices

3. Leading monthly / quarterly business reviews with the customer

4. Assisting the solutioning team with domain insights / Creating solutions for businesses

5. Business Acumen &; results driven execution

REQUIRED TECHNICAL SKILLS

+ Six Sigma Black Belt certification from an industry leading institute / program.

MUST HAVE

+ Deep domain knowledge on US healthcare Payer functions

+ Lead, mentor, and execute Lean Six Sigma Black Belt projects focused on cost reduction, productivity improvement, and quality enhancement.

+ Use DMAIC / DMADV frameworks, statistical tools, and root cause analysis to solve complex business problems.

+ Partner with cross functional teams to identify improvement opportunities and develop project charters.

+ 3+ years of experience in process improvement, operations excellence, or quality management.

+ Strong knowledge of Lean tools (VSM, 5S, Kaizen, SMED, Kanban, etc.).

+ Deep understanding of Automation, AI, industry leading technology & its implementation. Exposure to digital transformation, automation, or analytics driven improvement.

GOOD TO HAVE

+ Soft Skills & Leadership Strengths