We are hiring an experienced Quality Lead / Quality Manager with a mandatory Six Sigma Black Belt Certification to drive quality excellence, process optimization, and continuous improvement initiatives. This role is ideal for professionals with extensive experience in Quality Assurance, Lean Six Sigma, Process Excellence, Data Analytics, and Operational Transformation.

Key Responsibilities

• Lead enterprise-wide quality and process improvement initiatives using Lean Six Sigma methodologies.

• Execute DMAIC and DMADV projects to reduce defects, improve operational efficiency, and enhance customer satisfaction.

• Develop, implement, and monitor quality management frameworks aligned with business objectives.

• Analyze operational data using Minitab, Power BI, Excel, and statistical tools to identify improvement opportunities.

• Design dashboards, quality metrics, and performance reports for leadership review.

• Collaborate with cross-functional teams to implement sustainable quality improvements.

• Mentor teams on Six Sigma methodologies, process excellence, and quality best practices.

• Ensure compliance with Quality Management Systems such as ISO 9001 and CMMI.

• Drive operational excellence, cost optimization, automation, and continuous improvement initiatives.

• Present project outcomes, quality insights, and improvement recommendations to senior leadership and clients.

Required Skills

• Six Sigma Black Belt Certification (Mandatory)

• Lean Six Sigma

• Process Improvement

• Quality Management

• DMAIC

• DMADV

• Root Cause Analysis

• Data Analytics

• Minitab

• Power BI

• Advanced Microsoft Excel

• ISO 9001

• CMMI

• Stakeholder Management

• Project Management

• Continuous Improvement

• Operational Excellence

• Strong Communication & Presentation Skills

Preferred Skills

• Agile / Scrum

• Automation & Digital Transformation

• IT Services or Consulting Experience

Why Join?

• Lead enterprise-wide quality transformation initiatives.

• Work on high-impact process excellence and continuous improvement projects.

• Opportunity to collaborate with cross-functional leadership teams.

• Career growth in quality management and operational excellence.

Important Notes

• Location: Kolkata

• Experience: 10–15 Years

• Mandatory: Six Sigma Black Belt Certification

• Former TCS employees are not eligible to apply.

• PAN Card and Date of Birth (DOB) are mandatory for profile creation.