Job Title: Purchase Order Processing Lead

Location: Kolkata

Experience: 5–11 Years

Employment Type: Full-Time

Salary: ₹11–17 LPA

Band: BPO 4/5

Role Overview

TCS is hiring a Purchase Order Processing Lead to manage end-to-end Purchase-to-Pay (P2P) and Purchase Order (PO) processing operations. The role involves leading the PO processing team, ensuring SLA adherence, driving process governance, implementing process improvements, managing client escalations, conducting Root Cause Analysis (RCA), and collaborating with Procurement, Finance, and Accounts Payable teams to deliver operational excellence.

Key Responsibilities

• Lead Purchase Order Processing operations across the P2P lifecycle.

• Manage PO creation, modifications, and closure within SLA timelines.

• Govern P2P processes, SOPs, and procurement controls.

• Drive process optimization, automation, and standardization initiatives.

• Handle client escalations and stakeholder communications independently.

• Perform Root Cause Analysis (RCA) and implement corrective actions.

• Monitor KPIs, productivity, quality, and SLA performance.

• Partner with Procurement, AP, Finance, and business stakeholders.

• Support internal and external audits.

• Ensure compliance with procurement policies and internal controls.

• Mentor team members and promote knowledge sharing.

Required Skills & Qualifications

• 5–11 years of Procurement / P2P experience.

• Strong Purchase Order Processing knowledge.

• Team management experience.

• SAP or JDE ERP experience.

• MS Excel, Word, and PowerPoint.

• Strong analytical and communication skills.

• Stakeholder Management.

• Process Improvement.

• Time Management.

• Documentation and Knowledge Sharing.

Preferred Skills

• Procurement Operations

• P2P Governance

• SLA Management

• RCA

• Automation

• Compliance

• Audit Support

Important Notes

Ex-TCS employees are not eligible to apply.

PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Application Process

To proceed with your application, please complete the AI Assessment using the link below.

Assessment Link: https://myglit.com/lateral/cref/7f6b4bb718